She helped us to buy a house in a really challenging market from out of state. She was great to work with, quick and knowledgeable about everything involved. Marney is family-oriented, patient, kind, really smart, and she has great people skills. She even paid for an unexpected garage door repair as we were moving in! You can't find a better real estate pro in Rochester/ Finger Lakes. Highly recommended!
She scheduled our walkthroughs, guided us through the buying process, kept us updated by text, and made calls to make sure everything was moving along smoothly. We made an offer at asking price, it was accepted, and we closed on the scheduled closing date! Marney was friendly, available, and quick to respond to questions. She made this process less scary and confusing for us. We highly recommend Marney!
Living in New Jersey, I didn’t have the connections for lawyers and contractors- Marney set me up with a lawyer, inspector, plumber, electrician, even carpet cleaners! She worked with my crazy schedule to make sure everything was perfect. I would recommend her as an agent to everyone looking to do any real estate transaction in the Rochester area!!!
She is very professional and knowledgable. She helped me through the whole home buying process and answered all of my questions in a timely manner. I would recommend her to anyone looking to purchase a home. I don't think I would have been successful in purchasing this home without her.
She was knowledgeable and helpful on all aspects of my house buying process. She knew the neighborhood and the market. She was there to do the bidding and helped me know how high to go, increasing the bidding by a set amt to our predetermined limit to win the house. She was there when the engineer walked through with me. Marney went out of her way to make things easy for me. She was so approachable and responsive. Any question I thought of, I texted her and got an answer. She made everything clear to me and pointed out both assets and flaws in my house before the buy. She was cheerful and encouraging. She handled the hand off wonderfully and I always knew she was on my side. Marney covered all the bases, and was always there when I needed her. It was a pleasure to rely on Marney in this stressful house buying market. I recommend her without reservation.
She guided us through the process and gave us suggestions for putting it on the market. Ultimately we had 5 offers the first weekend! Marney helped us traverse each challenge we faced (and a couple challenges sure came up!) but she was professional and dedicated to selling our house - always staying in communication. We would recommend Marney to our friends and family if they are buying or selling a house. I’d give her more than 5 stars if I could!
She was responsive, flexible, considerate, and generous with her time. I was able to ask questions and receive a clear response and explanation. I recommend her highly!
This real-estate market has been a ridiculous one to put offers in on. We bid on two houses prior to this one and each time Marney patiently walked us through the process and let us know tactfully how confident she was (or wasn’t) in our offer. In the meantime we’re hearing stories from friends of getting offers rejected the 10th, 15th or 20th time. We strategized on the house we bought and managed a winning bid. We overcame issues of being overseas for the closing date, being on an opposite time schedule based on the time zone and managed to close on the house. Normally this would be where your interaction with a real-estate agent might end. But Marney has been helping us out with setting up people to look at the basement so we can finish it, (spending her own time setting people up and walking them through the house). She also came in to the house and found the electric company hadn’t turned on the power like they were supposed to and found 5” of water in the basement (this could’ve been such a nightmare). But she called in all sorts of people to our aid and even spent hours in our basement shop-vacuuming out the water with her husband. She did all this for strangers. You don’t meet people like this often anymore. If there is one real estate agent I can recommend without a second thought it’s Marney. Hire her now or just go with the second best.
She was readily available and responsive to all of our questions, was very knowledgable in general about the homes we toured and potential issues that we could encounter with each. She was patient and explained the steps of the home buying process clearly. Would strongly recommend her services!
She took the time to understand my expectations and delivered an enjoyable process that was easy to follow. She is very knowledgeable in the area and a delight to talk with!! She quickly learned what I was looking for and we were able to find my dream home quickly. The whole process was pleasant! I absolutely will recommend Joleen to anyone looking to buy or sell a home! Thank you!
I was grateful for the expertise she has, she made the process of purchasing our house go smoothly by making sure we understood all the important details.
Selling was the right choice for me. She did a fabulous job and was able to help me get far more than asking price. I highly recommend her.
I had no idea of the dynamics required to successfully close a home (given my first time purchase and being out of state!) She helped me secure financing, legal representation, prep negotiation and also helped with all the small things along the way. I’d highly recommend her to anyone!
Joleen Maltman assisted us in every step of the way! She guided us in negotiating a purchase price to the final bank closing. She is very detailed, adds a lot of value in the process and has great follow up skills. We highly recommend working with Joleen and we are happy homeowners.
As a first time home seller, Joleen guided me through the process and explained everything thoroughly. She had great suggestions and got us the sale price we were looking for. Although my mother's home is not usual type of properties Joleen lists, she treated is if it was as important to her as any other. She kept in constant contact with us right up until the closing. We would highly recommend Joleen in your sale or purchase.
Our situation is a bit complicated, moving from Tennessee to Rochester for grandkids, yet the timing was up in the air because Jon was not yet retired. She was so patient and flexible with us, even doing a FaceTime showing with us. She answered a lot of questions via email, text, and phone, and was always so kind. We were also very impressed with her knowledge of the area and understanding of our needs. I could not recommend her more—she’s the best!! Thanks so much, Marney!
She was incredibly responsive and took care of many items on our to do list on our behalf. She was willing to track information down and provided a number of good local recommendations for home-buying-related services.
Against all the odds and hearing nothing but doubt from everyone we had talked to, Marney stepped in and got us everything we wanted. Can’t recommend enough, THANK you Marney!
She responded quickly to questions I had, coordinated meetings, always arrived promptly, and offered straightforward options when I was faced difficult decisions. I would recommend Marney to anyone buying a home, and will certainly be reaching out to her again down the road.
I was expecting a lot of hassle and pressure and anxiety, but Marney is such a sure hand at this that she made the entire process a joy. She went above and beyond the call of duty on almost every point – if I ever buy another house, she is whom I want to work with.
! She did a lot of the local leg-work as we were buying and relocating from out of state. She helped us navigate a competitive market and was always available to answer questions.
In this climate of seller’s choice, she worked hard for us - the buyers - to get the home we wanted, and all in a timely manner. It can be cutthroat out there but Joleen’s professionalism and expertise helped us seal the deal! Highly recommended!
As my realtor, she made me feel informed and comfortable throughout the entire process. I couldn’t be happier with my new home!
I moved to the Rochester area from out of state to be closer to my daughter, and really had no idea where to start. It’s been years since I’ve had to go through buying or selling a home. Marney took the time to understand my needs, was incredibly thoughtful in the properties she found and made me feel at ease through the whole process. I really appreciate her local knowledge, and guiding me through purchasing the perfect home for me. I can not recommend her highly enough.
As a first time home buyer, I found the process overwhelming, but she guided us through everything and was a great advocate for us. She was highly responsive and we were able to reach her immediately any time we needed her. Her experience and knowledge was incredibly helpful during the entire process. I highly recommend Joleen!
She always responds to my questions in very little time. She has connections to loan officers who are also quick to respond so that one can quickly find out if a house is affordable and have a loan in place when it's time to make a bid. Marney showed me many houses before I found the one that suits me perfectly and her manner in working with other realtors or homeowners impressed me each time. I highly recommend her to anyone who is in the market to buy a house in the current housing market.
She was quick to schedule tours of multiple homes, very responsive to questions by text or phone throughout the buying process, and a fantastic resource for contacts including my mortgage originator and attorney. She was friendly, professional, and very determined to help me find a house - I would highly recommend her services!
As first time home buyers we didn't know what to expect. Her courtesy, knowledge, professionalism and willingness to provide us with facts, technical details, and answers to our questions and concerns were always present and made the process enjoyable. We went through an unexpected issue with seller and she followed through on every issue, keeping us up to date and moving things along. We couldn't have been more fortunate to have had her as our realtor!
She helped me through every step of the process from finding the perfect home to closing. I highly recommend Marney. She is thorough and will provide you with detailed information on each house.
As a real estate investor you have to get into houses quickly. She is always accommodating and get me in quickly. She has great expertise in the real estate market and market trends. I would recommended her highly to anyone looking to buy or sell their home.